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  • How long do I have to wait to receive my shipment?

    For end users, the typical delivery time is between three and seven days. The availability of these services varies by dealer. For more information regarding logistics, please contact your dealer.

    For dealer or installer users, we will dispatch your order. Please contact your dedicated account manager or our commercial team for details.

  • What measures should be taken in the event of damage or loss during transportation?

    We will assist you in contacting the relevant logistics provider to confirm the division of responsibility. If the logistics loss is not attributable to the buyer, we will assume responsibility.

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